Company Introduction:
We are looking for individuals to join our dynamic GSSA team serving Ethiopian Airlines, flag carrier of Ethiopia. During the past 80 years, Ethiopian Airlines has become one of the continent’s leading carriers, serving 120 International and 21 domestic destinations and operating the newest and youngest passenger and cargo fleet.
Job Duties:
- Manage customer’s enquiries, freight bookings and quotations through telephone and e-mail correspondence;
- Handle customers’ requests and complaints and provide necessary support and service in a professional manner;
- Perform clerical and administrative duties including data entry, invoicing processing, rate filing;
- Collect market intelligence and prepare reports to management;
- Maintain excellent relationship with airlines’ principals;
- Handle customer claims;
- Perform shift duties, and any other ad hoc duties as assigned.
- Working location: Tsim Sha Tsui
Requirements:
- Diploma or above
- Minimum 2 years of experience in cargo handling within airlines, logistics, freight forwarding or airport ground handling agents
- Excellent command of both spoken and written English and Chinese
- Good inter-personal and communication and strong problem solving skills
- A positive attitude, self-motivated, and good team player with a passion to work in the airlines industry
- Detail-oriented, patient, able to work under time pressure
- Proficient in PC applications and MS Office (Excel, Word, PowerPoint, and Outlook)
- Immediate available is preferred
Attractive remuneration package including transportation allowance, annual leave, medical insurance, double pay and discretionary bonus will be offered to the right candidate.
Interested candidate, please send your resume, current and expected salary to our personnel department attention to:[email protected]
Personal data collected will be used for recruitment purpose only.